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Izegem, February 2008, Skyline Communications, global leader in multi-vendor network management solutions for the IPTV, HFC broadband, broadcast and satellite industry, announces that it will present its award winning and widely deployed DataMiner NMS platform at IPTV World Forum 08 (London, March 12-14, Booth 221). Attention this year will undoubtedly go to the new DataMiner Customer Premises Equipment Manager (DMS-CPE) application, which enables operators to capture their entire subscriber ecosystem in a single intuitive UI.
“We are really looking forward to present this latest DataMiner innovation to the general public. DMS CPE Manager creates a tremendous opportunity for IPTV operators to redefine the way they manage their environment, from content acquisition to content delivery.
The solution has already been presented to a select group of leading operators, resulting in an overwhelming enthusiasm,” commented Glenn D’Haene, DataMiner Sales Manager at Skyline Communications. DataMiner Customer Premises Equipment Manager (DMS-CPE) is a new cutting-edge professional software platform, specifically designed for advanced management of very high volumes of CPE devices, such as cable or DSL modems, embedded multimedia terminal adapters (eMTAs) and set-top-boxes (STB) in both telco and HFC environments.
DMS-CPE is capable of collecting any information from any and all CPE devices, and to provide the operator with an intuitive consolidated overview of the status of his entire CPE ecosystem. Via its intuitive web UI and multitude of industry standard interfaces, DMS-CPE generates significant added value for a wide variety of aspects of the operations (e.g. including overall QoE monitoring, engineering troubleshooting, customer support, marketing, etc.)
DMS-CPE is available as a standalone platform, with a multitude of interfaces for a seamless integration with all aspects of the operations (e.g. provisioning, OSS, trouble ticket systems, help desk environment, customer self care web portals, etc.), but can also be deployed as a fully integrated part of the renowned and widely deployed DataMiner multi-vendor NMS environment. The latter makes DataMiner the very first platform in the industry effectively enabling operators to view any possible active component in their ecosystem, from content acquisition in the headend to content delivery at the subscriber home, and across any possible vendor or technology boundaries.
DMS-CPE features full user-definable continuous round-robin collection of so-called Key Performance Indicators (KPI) from every single CPE device deployed in the field, and statistically processes those for different user-definable system layers (e.g. geographical and logical groupings such as streets, optical nodes, cities, DSLAM, CMTS, VOD groups, etc.) offering operators comprehensive real-time consolidated information, alarming, trending and reporting, etc. at all those user-defined levels.
In addition to that DMS-CPE also supports so-called ad-hoc data collection of virtually any information that possibly can be retrieved from the CPE device. These ad-hoc sessions can either be initiated manually (e.g. to support help desk operations), by means of user-defined flags (e.g. for more detailed short term trouble shooting) optionally triggered by events in the operational ecosystem, or on scheduled bases.
DMS-CPE comes with a powerful distributed architecture, allowing the operator to run it across any number of physical servers, located at a single central location or distributed across different regions, and also supports disaster recovery hot redundancy functionality. This architecture provides a wealth of operational advantages, and allows operators to perfectly balance its power and speed.
About Skyline Communications NV
Skyline Communications (www.skyline.be) is the global leading supplier of multi-vendor network management solutions for the HFC broadband, satellite, IPTV and broadcast industry. Our flagship DataMiner network management platform, which received various prestigious awards, enables end-to-end integration of the most complex technical ecosystems and has been deployed by leading operators such as @Home, Arab States Broadcasting Union, Belgacom, Betv, European News Exchange, European Space Agency, Eutelsat, GlobeCast, M6, RTL’s Broadcasting Center Europe, Stratos Global, Telenet , Telenor, TVE, UPC, Virgin Media, etc. DataMiner is today already integrated with over 900 devices and systems from more than 175 key industry suppliers, and offers a plethora of functionality including unlimited web access, alarming, e-mail and SMS notification, long-term trending, professional reporting, advanced automation, intelligent correlation and root cause analysis, service management, real-time SLA monitoring, user-definable key performance indicator dashboards, spectrum monitoring, mobile access, CPE management, and much more.
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